Warranty Policy
A Casio Store – Genuine Products Guaranteed
At A Casio Store, we sell only genuine Casio products and stand firmly behind their quality and authenticity.
🛡️ Warranty Coverage
All Casio watches come with a 12-month limited warranty from the date of purchase, covering manufacturing defects under normal use.
- Manufacturing defects
- Material or workmanship faults
- Battery issues
- Mechanical issues
- Accidental damage, misuse, or abuse
- Normal wear and tear
- Unauthorized repairs or modifications
- Improper use or failure to follow instructions
🌍 International Warranty
International Casio warranties are honored for watches purchased from authorized Casio centers only.
- Coverage limited to battery and mechanical issues
- Stamped warranty slip with purchase date is mandatory
🔧 Warranty Claim Process
- Contact our support team
- Ship the watch with the original stamped warranty slip
- Inspection by our technical team
- Repair or replacement if eligible
📄 Important Terms
- Warranty is non-transferable
- Valid for the original purchaser only
- Repair or replacement only
- Replacement does not reset warranty period
❓ Warranty FAQs
Q: How long is the warranty valid?
A: 12 months from purchase date.
Q: Is the battery covered?
A: Yes, during the warranty period.
Q: Do you accept international claims?
A: Yes, with a stamped warranty slip.
Q: Does replacement restart warranty?
A: No.
A Casio Store sells 100% genuine Casio products only. Products containing non-Casio parts are not covered. All trademarks belong to Casio Watch Company, Inc.